Current Vacancies
Tai Pawb Vacancies
“I love working at Tai Pawb because it’s an incredibly high-impact organisation dedicated to making meaningful changes in housing equality in Wales. Our team is friendly and highly professional. They inspire me and make the work enjoyable. Tai Pawb has supported me through training courses and education related to my role. Tai Pawb‘s commitment to flexible work arrangements, such as hybrid working and the four-day week, means I achieve a better work-life balance and still get to make a significant difference in Wales.”
Head of Policy And Public Affairs
Are you passionate about equality and social justice, with a proven track record of influencing national policy makers?
Do you have comprehensive knowledge of political processes and the skills to engage effectively with Wales’ top decision-makers?
Are you a persuasive and collaborative influencer, eager to shape how we connect with key decision makers?
Ydych chi’n frwd dros gydraddoldeb a chyfiawnder cymdeithasol, gyda hanes llwyddiannus o ddylanwadu ar lunwyr polisïau cenedlaethol?
Oes gennych chi wybodaeth gynhwysfawr am brosesau gwleidyddol, a’r sgiliau i ymgysylltu’n effeithiol â phobl flaenllaw sy’n gwneud y penderfyniadau mwyaf yng Nghymru?
Ydych chi’n ddylanwadwr argyhoeddiadol a chydweithredol, yn awyddus i lunio’r ffordd rydym yn cysylltu â phobl sy’n gwneud penderfyniadau allweddol?
If you’ve answered yes, we want to hear from you / Os felly, rydym eisiau clywed gennych chi.
- £43,393
- Home-working (occasional attendance at Cardiff office and travel) / Gweithio gartref (gan fynd i’r swyddfa yng Nghaerdydd a theithio o bryd i’w gilydd)
- Good pension / Pensiwn da
- Flexible working and four-day week (with full-time pay) / Gweithio’n hyblyg ac wythnos waith pedwar diwrnod (gyda thâl amser llawn)
We are looking for someone to provide strategic and operational leadership on Tai Pawb’s policy, influencing, events and communications work. You will build on Tai Pawb’s reputation as Wales’ leading equality, diversity and inclusion charity by working with policy makers and enhancing Tai Pawb’s public profile through public relations and thought leadership while also coordinating impactful events linking policy and practice. The postholder will directly line manage the Policy Manager, Marketing and Communications Manager and Anti-racism Manager.
You’ll need to embrace the idea that in a small organisation a role of this type is never really limited to strategic oversight. This role is part of the leadership team at Tai Pawb alongside the Chief Executive and Head of Membership and Partnerships.
Rydym yn chwilio am rywun i ddarparu arweiniad strategol a gweithredol ar waith Tai Pawb ym meysydd polisi, dylanwadu, digwyddiadau a chyfathrebu. Byddwch yn adeiladu ar enw da Tai Pawb fel elusen fwyaf blaenllaw Cymru o ran cydraddoldeb, amrywiaeth a chynhwysiant Cymru drwy weithio gyda llunwyr polisi a gwella proffil cyhoeddus Tai Pawb drwy gysylltiadau cyhoeddus ac arwain agweddau ar yr un pryd â chydlynu digwyddiadau dylanwadol sy’n cysylltu polisi ac ymarfer. Bydd deiliad y swydd yn rheolwr llinell uniongyrchol ar y Rheolwr Polisi, y Rheolwr Cyfathrebu a Marchnata, a’r Rheolwr Gwrth-hiliaeth.
Bydd angen i chi gofleidio’r syniad nad yw swydd o’r math hwn mewn sefydliad bach byth yn gyfyngedig iawn i oruchwyliaeth strategol. Mae’r swydd hon yn rhan o’r tîm arwain yn Tai Pawb – ochr yn ochr â’r Prif Weithredwr a’r Pennaeth Aelodaeth a Phartneriaethau.
How to Apply
(Accessible web-based versions here: Cymraeg | English)
- Complete our application form here
- Complete our equality monitoring form here
- Email them to andrea@taipawb.org by 12pm 12 May (midday)
Please note: We do not accept CVs as applications. You must complete our application form, and return it in Word format (if you have any trouble sending it in Word format, please email us for support: info@taipawb.org).
Privacy Notice | How we use affirmative action in recruitment
Sut mae Gwneud Cais
(Mae fersiynau hygyrch ar y we ar gael yma: Cymraeg | English)
- Llenwch ein ffurflen gais yma
- Llenwch ein ffurflen monitro cydraddoldeb yma
- Mae angen eu hanfon dros e-bost at andrea@taipawb.org erbyn 12pm 12 Mai
Hysbysiad Preifatrwydd | Sut rydym yn defnyddio camau gweithredu cadarnhaol wrth recriwtio
__________________________
Membership Officer
Are you a highly organised, detail-orientated professional looking for a rewarding role where you can make a real difference? Do you have a passion for customer service and experience in providing seamless and positive customer experiences?
If so, we have the perfect opportunity for you:
We are looking for a Membership Officer to support our EDI and social justice work with member organisations and the wider housing sector across Wales. You will coordinate membership services and benefits, manage key administrative functions, and support the delivery of the Tai Pawb QED Award. The post holder will ensure that members are at the heart of all Tai Pawb activities.
Our remit is quite niche, so we don’t expect applicants to be experts in both equality and housing from day one. For this role, delivering a high-quality customer centric service and ensuring the smooth delivery of services, combined with the right values, is what matters most.
Ydych chi’n weithiwr proffesiynol trefnus sy’n canolbwyntio ar fanylion , ac yn chwilio am rôl werth chweil lle gallwch chi wneud gwahaniaeth go iawn? Ydych chi’n teimlo’n angerddol am wasanaeth i gwsmeriaid, ac oes gennych chi brofiad o ddarparu profiadau cadarnhaol a llyfn i gwsmeriaid?
Os felly, mae gennym y cyfle perffaith i chi:
Rydym yn chwilio am Swyddog Aelodaeth i gefnogi ein gwaith Cydraddoldeb, Amrywiaeth a Chynhwysiant a chyfiawnder cymdeithasol gyda mudiadau sy’n aelodau a’r sector tai ehangach ledled Cymru. Byddwch chi’n cyd-drefnu gwasanaethau a buddion aelodaeth, yn rheoli swyddogaethau gweinyddol allweddol, ac yn cefnogi’r gwaith o gyflwyno Dyfarniad QED Tai Pawb. Bydd deiliad y swydd yn sicrhau bod aelodau wrth galon holl weithgarwch Tai Pawb.
Mae ein cylch gwaith yn eithaf arbenigol ac felly nid ydym yn disgwyl i ymgeiswyr fod yn arbenigwyr ar wrth-hiliaeth a’r sector tai o’r dechrau. Ar gyfer y rôl hon, y peth pwysicaf yw darparu gwasanaeth o ansawdd uchel sy’n canolbwyntio ar y cwsmer a sicrhau bod gwasanaethau’n cael eu darparu’n ddidrafferth, wedi’u cyfuno â’r gwerthoedd cywir.
- £28,698
- Home-working (occasional attendance at Cardiff office and travel) / Gweithio gartref (gan fynd i’r swyddfa yng Nghaerdydd a theithio o bryd i’w gilydd)
- Good pension / Pensiwn da
- Flexible working and four-day week (with full-time pay) / Gweithio’n hyblyg ac wythnos waith pedwar diwrnod (gyda thâl amser llawn)
How to Apply
(Accessible web-based versions here: Cymraeg | English)
- Complete our application form here
- Complete our equality monitoring form here
- Email them to andrea@taipawb.org by 12pm 28 April
Please note: We do not accept CVs as applications. You must complete our application form, and return it in Word format (if you have any trouble sending it in Word format, please email us for support: info@taipawb.org).
Privacy Notice | How we use affirmative action in recruitment
Sut mae Gwneud Cais
(Mae fersiynau hygyrch ar y we ar gael yma: Cymraeg | English)
- Llenwch ein ffurflen gais yma
- Llenwch ein ffurflen monitro cydraddoldeb yma
- Mae angen eu hanfon dros e-bost at andrea@taipawb.org erbyn 12pm 28 Ebrill
Hysbysiad Preifatrwydd | Sut rydym yn defnyddio camau gweithredu cadarnhaol wrth recriwtio
_____________________
Temporary Policy and/or Events Coordinator
We have a unique opportunity for someone looking for a temporary position or secondment opportunity as our Policy and/or Events Coordinator. 2025 is an exciting time for Tai Pawb and for Welsh politics. We are entering the final year of our current five-year strategy and will begin to shape a new one, with input from staff and stakeholders. We are anticipating the person who fills this role to get involved in policy work relating to disabled people, homelessness, manifesto development and good practice events/briefings.
We are flexible based on the skills and experience of the right candidate, and this is reflected by the broad salary scale on offer for this role. Whether you are someone experienced in policymaking, coordinating online events or looking to gain expertise in either area, this flexible opportunity could be for you. Are you passionate about equality and social justice, with a proven track record of influencing national policy makers?
Job specifications:
- £28,698 – £37,874
- Home-working (occasional attendance at Cardiff office and travel) / Gweithio gartref (gan fynd i’r swyddfa yng Nghaerdydd a theithio o bryd i’w gilydd)
- Good pension / Pensiwn da
- Flexible working and four-day week (with full-time pay) / Gweithio’n hyblyg ac wythnos waith pedwar diwrnod (gyda thâl amser llawn)
How to Apply
(Accessible web-based versions here: Cymraeg (yn dod yn fuan) | English)
- Complete our application form here
- Complete our equality monitoring form here
- Email them to andrea@taipawb.org by 12pm 30 April
Please note: We do not accept CVs as applications. You must complete our application form, and return it in Word format (if you have any trouble sending it in Word format, please email us for support: info@taipawb.org).
Privacy Notice | How we use affirmative action in recruitment
Sut mae Gwneud Cais
(Mae fersiynau hygyrch ar y we ar gael yma: Cymraeg (yn dod yn fuan) | English)
- Llenwch ein ffurflen gais yma
- Llenwch ein ffurflen monitro cydraddoldeb yma
- Mae angen eu hanfon dros e-bost at andrea@taipawb.org erbyn 12pm 30 April
Hysbysiad Preifatrwydd | Sut rydym yn defnyddio camau gweithredu cadarnhaol wrth recriwtio
________________________________________________________________________
Member vacancies
By becoming members of Tai Pawb, our members have expressed a commitment to equality and diversity. The Welsh Housing sector offers fantastic opportunities for everyone with a variety of career options.
Rent Officer
We’re looking for a Rent Officer to join our Income and Money Advice team, providing a customer-focused income collection and arrears recovery service.
This role will involve managing rent accounts, providing financial support to residents and working closely with the team and external partners to provide specialist support where needed.
If you have strong communication skills, are dedicated to delivering exceptional customer service and have experience in rent collection and arrears recovery, we’d love to hear from you.
- Temporary until 31st December 2025
- Full time, 35 hours
- £37,765.18 per annum
- Closes Tuesday 22nd April 2025
- Interviews w/c 28th April 2025
Estates Assistant/Night Concierge - 16 hours Cardigan or Crymych
LocationCardigan or Crymych
Salary£12.87 per hour
The Vacancy
We are looking for energetic, driven and reliable individuals with a can do attitude and willing to work both day and night shifts. Flexibility is important as shifts will be split over days and nights. There are 2, 16 hour vacancies one at Bro Preseli extra care scheme in Crymych and one at Maes Mwldan extra care scheme in Cardigan.
Please feel welcome to contact Markus Botha, our Scheme Manager, on
078 7065 4215 who will be happy to answer any questions you may have about this role.
To learn more about the benefits we offer, please read the Recruitment Pack which is available to download via the link below.
Find more information and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies page: https://www.caredig.co.uk/work-for-us/current-vacancies/
We do not currently offer sponsorship.
Closing date: 23/04/2025 at 12 noon
Interview date: 07/05/2025
More info and application hereFinance Business Partner - Housing Services
Full info can be found here https://ccha.peoplehr.net/Pages/JobBoard/Opening.aspx?v=69c2d8ff-31d2-4555-8eb0-6950c68e4d85
- Hours: 35 hours per week
- Duration: fixed-term maternity cover until 10/09/2026
- Location: Tolven Court, Cardiff
- Salary: £45,000 – 48,000 per annum
- Application deadline: 25/04/2025
About the Role
As a Finance Business Partner for Housing Services, you will be an integral part of our Finance team, working closely with key stakeholders within the Housing Services department to provide insightful financial analysis, guidance, and decision support. You will have the opportunity to contribute to the financial planning, budgeting, forecasting, and reporting processes, ensuring alignment with organisational goals and objectives. This role offers the chance to make a meaningful impact by driving financial performance, optimising resource allocation, and fostering continuous improvement within our Housing Services division.
More info and application hereMarketing and Business Development Officer
Join Care & Repair Cymru and make a difference to the lives of older people in Wales.
This role offers the opportunity to work within a passionate and dedicated team, driving online engagement and promoting the services we deliver. With a focus on PR, marketing, and income generation, you'll contribute to a Wales where older people can live independently in homes that meet their needs.
- Role: Marketing and Business Development Officer
- Salary: £34,181
- Contract: 2-Year Fixed Term
- Location: Care & Repair Cymru Offices, Cardiff (Hybrid working policy in place)
- Hours: Full-time, 35 hours per week
- Closing date: 25 April 2025 (midday)
About Us
Care & Repair helps older people in Wales to repair, adapt and maintain their homes. We are a Wales-wide charitable movement, working to ensure all older people can live independently in safe, warm, and accessible homes.
Supporting over 40,000 households each year, we prevent thousands of hospital admissions and save the Welsh NHS over £30m annually. Our vision is a Wales where all older people can live independently in safe, warm, and accessible homes.
More Information
For more info about the role and to download the full job pack go to www.careandrepair.org.uk/jobs
For an informal discussion about this post, you can contact Jack Bentley on 02920 107589 or Chris Jones, Chief Executive on 07747 803189.
More info and application hereSenior Tenancy Support Worker -35 hours
LocationSwansea
Salary£23,972 per annum (£13.17 per hour)
The Vacancy
As a Senior Tenancy Support Worker, you’ll make a real difference to the lives of other people as you work with people to develop their personal, flexible and person-centered tenancy support plans so that they can live their life to its fullest potential, as independently as possible and in their own home.
Taking a psychologically, trauma and ACE informed approach, you will deliver high quality tenancy related support to our over 50s service users according to their individual need and within our values. You will be working in our Supporting Support Service.
You will provide an intensive wrap around support to service users on a flexible basis, you will be based in the community carrying your own caseload. A key focus of the project is supporting people at imminent risk of losing their accommodation to take the necessary steps to prevent homelessness.
This is an exciting role where no two days are the same, you will engage with our service users by providing individually tailored tenancy related support, building their resilience and enabling them to make informed choices about their future. The key aim is to keep help tenants sustain tenancies and in so doing, support and enable tenants to lead a more stable lifestyle.
We offer excellent terms and conditions including annual leave allowance that starts at 28 days plus bank holidays and additional days for long service (pro rata), and comprehensive training.
Please feel welcome to Contact Liz Jones, our Team Leader on 07918742794 who will be happy to answer any questions you may have about this role.
To learn more about the benefits we offer, please read the Recruitment Pack which is available to download via the link below.
Find more information and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies page: https://www.caredig.co.uk/work-for-us/current-vacancies/
We do not currently offer sponsorship.
Closing date: 25/04/2025 at 12 noon
More info and application hereScheduler
Location: Cwmbran
Starting Salary: £24,960
Contract Type: Temporary (12 months)
Closing date: Friday 25 April at midday (12pm)
The Vacancy
Do you have strong organisational, administrative and IT skills? Are you organised and able to manage your own time and others in order to assist in the delivery of an excellent works scheduling service? If you enjoy a challenge in a dynamic, ever-changing environment then this may be the opportunity for you.
Our schedulers prioritise repairs and mobilise appropriate resources to complete works within agreed timescales, this will include allocating works to Bron Afon trades teams and external contractors. Communication with trades and contractors is a key part of the role to enable schedulers to actively monitor the progress of work and services. You will be responsible for planning and appointing works, to ensure our trade teams are fully utilised.
You will have excellent customer care skills and be passionate about providing the best possible service to our tenants and leaseholders. You’ll be dealing with enquiries and making sure that they are passed to the right person, as well as making sure that records are kept up to date and that our ICT and business systems are maintained.
As a scheduler in our property & development services team you will be dealing with tenants and leaseholders, repairs teams, trades staff, contractors, partner organisations, membership and the general public on a daily basis, engaging with them and ensuring that their queries are dealt with. You will also be using our specialist repairs and scheduling systems, possessing accurate timely data entry skills are a must.
You will have excellent organisational and communication skills, and knowledge of the building maintenance sector is advantageous.
You will have a positive attitude and approach to problem solving, and a keen eye for detail. Your experience of using ICT packages, coupled with your enthusiasm and positive outlook will ensure that you provide a first-class scheduling service.
For an informal chat about this post please contact: Adam Walsh (Administration and DLO Support Manager) on 01633 620212 or Lou Aspley (Senior Scheduler) on 01633 620214.
Expected date of interviews: Wednesday 14 May 2025
More info and application hereNational Independent Safeguarding Board - Appointment of Members
ID 2538
The Welsh Government operates name-free recruitment. The recruiting panel will not see personal information such as a candidate’s name and address during the sifting process. This policy is in line with our commitment to end bias and promote equality and diversity.
Vacancy details
National Independent Safeguarding Board - Appointment of Members
25/04/2025, 16:00
Basic
PublicAppointments@gov.wales
1
Member
National Independent Safeguarding Board
MS Teams or in Cardiff at present
£198.00 per day plus travel and other reasonable expenses within reasonable limits
More info and application hereSupport Workers (Housing) - variety of shifts/hours available - Rhyl
Location: Rhyl
Salary: £23,241.92 pro rata (currently under review)
Contract Type: Permanent
Position Type: Part Time
The Vacancy
We are looking to recruit additional staff to work on our new "Keep My Home" project based in Rhyl.
We have a variety of hours available, have the flexibility to work with candidates' availability and are happy to accept applications from people looking for full or part time hours. Ideally applicants will have had experience in a similar role.
The project will be staffed between 9.00am - 8.00pm Monday to Friday and 9.00am-5.00pm on Saturdays.
The Denbighshire Collaborative delivers a new, holistic, housing related support project designed to support people living in Denbighshire to sustain their accommodation and prevent homelessness. The support provided will be flexible and person-centred, supporting people to maintain sustainable housing by addressing any mental health, substance use or any other problems they may face, helping to improve their health and well-being.
Ideally candidates will hold a full driving licence & have access to a vehicle.
Candidates must be able to prove their right to work in the UK and the roles are subject to an Enhanced DBS disclosure check which the company will pay for.
The Company
If you like working somewhere where you get to make a positive difference to people every day, we would love to hear from you.
It could be a frontline job providing person-centered support, rather than personal care, or in a business support role – we are looking for talented individuals to join our happy, hard-working team.
In return, we offer full and part-time contracts, flexible working hours, enhanced leave entitlements, occupational sick pay, company pension and comprehensive training.
More info and application hereCustomer Solutions Officer
Full Time, 18 Month Temporary with potential to become Permanent
Tongwynlais, Cardiff with fully flexible agile working options
£24,669 to £25,967
If you think customer service is an attitude and not just a department and providing friendly, efficient, and personalised services to customers is second nature to you then this exciting role could be your next career opportunity.
About us
Newydd Housing Association is an award-winning organisation that currently owns and manages around 3,000 rented properties in mid and south Wales, working in several local authority areas.
Newydd Maintenance Ltd is built on an in-house contractor model, designed to drive quality customer services, whilst achieving substantial planned growth and expansion, potentially outside of the group. Newydd Maintenance Ltd is a subsidiary company which provides maintenance services to Newydd Housing Association.
About the role
You will be joining a customer services team which aims to resolve queries from our customers at the first point of contact be it by telephone, email, Facebook, and Twitter. This is a varied and challenging role, and you must be able to multitask and prioritise work as well as have the confidence to work on your own initiative to problem solve and make decisions. You will also provide administrative support to our Housing and Maintenance teams.
About you
Experience within social housing is desirable but is not essential as full training will be given. The most important thing we are looking for is an experienced customer service champion with a can-do attitude. Continually improving is at the heart of what we do so high standards of work and the ability to be flexible and innovative is also important to us.
So if you pride yourself on providing excellent customer service and you have great problem solving and communication skills along with a can do attitude then why not apply?
Closing Date: midnight Tuesday 29 April 2025
Interview Date: Wednesday 7 May 2025
More info and application hereVacancy details
Appointment of Directors to Career Choices Dewis Gyrfa (Trading as Careers Wales) Board
29/04/2025, 16:00
Basic
publicappointments@gov.wales
3
Member
Career Choices Dewis Gyrfa (Trading as Careers Wales) Board.
CCDG board meetings, are held quarterly, take place virtually x2 and face to face (across Wales) x2. Sub-committee meetings take place 4x per annum. The expectation is that board Directors will engage with their duties on a pan Wales basis. As part of a reasonable adjustment, consideration will be given to requests for Directors wishing to contribute remotely.
Board Directors of CCDG are not employees of the company or Welsh Government and currently serve in a voluntary, unpaid capacity. Travel and subsistence expenses you incur in attending CCDG meetings or on visits on behalf of CCDG will be reimbursed by CCDG itself at the rate currently applying to members of Government Committees. Claims for reimbursement should be made to the CCDG Secretariat. Childcare and other dependent expenses may be paid, on production of receipts, for additional costs incurred as a direct consequence of duties performed in the capacity of your work for CCDG. Chairs of the three committees also receive a daily payment.
More info and application hereThis is the advert details:
We have an exciting opportunity for a Support worker to join our dedicated team. In this role, you will support people to build relationships, try new things, and feel part of their community – so that they can live good lives.
This role is permanent. We have both full time and part time positions available.
About Mirus
For 40 years, we have provided support so people can do the things they love, achieve their goals, and live good lives - always with voice, choice, and control.
We support people with learning disabilities, mental ill-health, and autistic people. Our services are shaped by the people who use them – we listen to and value each person's unique voice and experiences, creating an environment where everyone feels heard and understood.
We know that people have better lives when they feel part of their community – and the community benefits too! That's why we work with others to build networks that encourage people to explore opportunities, discover new interests, develop relationships, and enhance their independence.
Everything we do is guided by our values: Together, Respectful, Responsible, Empowering, and Courageous.
What You'll Do
As a Support Worker, you will:
- Support people to do the things they enjoy, try new experiences, and live good lives.
- Assist with household tasks, shopping, meal preparation, personal care, and maintaining routines.
- Encourage and support people to strengthen relationships with family, friends, and their community.
- Work alongside professionals such as social workers, nurses, and occupational therapists to ensure people receive the best support.
- Listen to the people you support and support them to make choices about their lives.
Why Join Us?
We value our staff and offer:
- A fully funded and supported QCF Level 2 Health and Social Care qualification (if not already achieved).
- Paid work-related travel at 45p per mile between services.
- Extra pay for sleep-in and wake-in shifts – one of the highest rates in Wales.
- A full training programme with opportunities for development and career progression.
- 24 days' annual leave, plus bank holidays (increasing after 5 years' service).
- A Cycle to Work Scheme.
- A Wellbeing Hub to support your health and wellbeing.
- Registration with Social Care Wales and DBS check paid for by Mirus.
- A £300 employee referral scheme when you recommend someone to join us.
Contract Surveyor
Starting Salary:£38,920
LocationAgile working, working on site is expected.
This is a Permanent, Full Time vacancy that will close in 22 days at 12:00 BST.
The Vacancy
We have an exciting opportunity for a Contract Surveyor to join the Investment Delivery Team where you play a key part in delivering a customer focussed service for major improvement, planned maintenance, adaptations, cyclical maintenance and neighbourhood spaces programmes.
You will provide building surveying services specifically for, but not limited to, capital and revenue investment. This may include refurbishment, cyclical, adaptation, and compliance projects. To undertake a variety of surveys, diagnosing defects and formulating schedules of work, estimates and specifications for JCT/NEC tenders, framework contracts and direct awards. Obtain written agreements, commission specialist surveys and reports and obtain relevant documentation to enable projects to start on site. Inspect, monitor, and validate quality of work and health and safety compliance undertaken by external contractors and/or direct labour workforce.
If you would like to have a chat about this vacancy, please contact Damien Lobb at Damien.Lobb@bronafon.org.uk or on 07483 358460.
Work4 pilot
We are currently running a temporary 4-day week pilot. The successful candidate will have the opportunity to opt in or out of the pilot. Read the attached leaflet to find out more about what the pilot looks like for us
More info and application hereCustomer Service Advisor
Location: Merthyr Tydfil – Some Hybrid
Salary: £24,961 to £27,049 (Appointment at the bottom of the band)
Contract Type: 12 months FTC Maternity cover
Hours of work: Full time 4 day week
**A majority of this will be working at the office with some home working once completed training**
Are you someone who has a genuine passion for customer service?
If so, we would love you to come and join our amazing mutual!
Are you our ideal candidate?
On a daily basis, you’ll be taking queries from our tenants, whether face to face or via telephone ranging from booking repairs, talking through rent and taking rent payments as well as dealing with housing related matters.
Is this for you?
Our ideal candidate shares our mutual values and is passionate about working in partnership with tenants. For this role, you’ll need to have great customer service experience and a wealth of knowledge of customer service and the standards required to make the role a success. We are looking for great communicators to deliver information in a clear way that our tenants can understand. You’ll deliver a service to meet the individual needs of all tenants and visitors and wherever possible resolving enquiries at first point of contact, whether by telephone, e-mail or in person.
You’ll need to be proactive with the ability to forward plan and have excellent problem-solving skills to deal with complex issues. We want someone who can contribute positively to the team and commit to delivering excellent service provision. You’ll need to be someone who can demonstrate experience of promoting and delivering continuous service improvement.
How to apply:
To apply for this role, head over to our website to complete a short application and upload a CV.
When you upload your CV, can we ask that you don’t include any personal information that identifies you. This means we can recruit based on your knowledge and skills, not background, gender and ethnicity.
Personal information would include the following:
- Name/Title
- Educational institutions
- Age
- Gender
- Email and postal address
- Phone number
- Nationality/immigration status
Please be advised that you will need the relevant RTW in the UK documents for this role.
Closing date for applications is 30th April 2025 at 14:00pm.
More info and application hereThe Agricultural Advisory Panel for Wales - Chair
ID 2525
The Welsh Government operates name-free recruitment. The recruiting panel will not see personal information such as a candidate’s name and address during the sifting process. This policy is in line with our commitment to end bias and promote equality and diversity.
Vacancy details
The Agricultural Advisory Panel for Wales - Chair
30/04/2025, 16:00
Basic
PublicAppointments@gov.wales
1
Chair
The Agricultural Advisory Panel for Wales
Meetings are held Virtually or Face to Face (typically in Mid Wales)
£300 per Day attending meetings
More info and application hereDirector of Technology and Business Transformation
We have an exciting opportunity to join us as a Director of our Technology and Business Transformation team.
In this role you will lead our skilled team in delivering an ongoing transformation programme that aligns with United Welsh’s strategy, ensuring that our systems are modern and secure.
You will also work collaboratively with senior leaders to drive excellent service delivery to customers and stakeholders, building strong relationships with partnerships across the United Welsh Group.
- Permanent
- Full-time, 35 hours
- £92,594.27 per annum
This is a rolling advert. We reserve the right to close the advert at any time. Candidates will be invited to interview as and when their applications are reviewed and they have been suitably shortlisted.
More info and application hereRole – Chief Legal Advisor and Director of Legal Services, Welsh Government
Payband– Senior Civil Service- SCS2
Salary- circa £120,000
Closing date – 22/04/2025, 16:00
Link - Chief Legal Advisor and Director of Legal Services, Welsh Government - Welsh Government (Cais)
Contact – scsrecruitment@gov.wales
Role- Elections Policy Manager x3
Salary range – HEO £35,787 to £43,759
Closing Date –23/04/2025 – 16:00
Link – Elections Policy Manager x 3 - Welsh Government (Cais)
Contact – Mathew Xerri, etholiadau.elections@gov.wales
Role- Elections Finance and Sponsorship Manager
Salary range – HEO - £35,787 to £43,759
Closing date- 23/04/2025
Link- Elections Finance and Sponsorship Manager - Welsh Government (Cais)
Contact- etholiadau.elections@gov.wales
Role- Healthcare Inspector
Salary range- HEO - £35,787 to £43,759
Closing date – 24/04/2025
Link - Healthcare Inspector - Welsh Government (Cais)
Contact – HIW@gov.wales
Role – Head of Libraries and Workforce
Salary range – Grade 7 - £58,918 to £70,450
Closing date – 29/04/2025
Link- Head of Libraries and Workforce - Welsh Government (Cais)
Contact – DeputyDirectorCulture@gov.wales
Role – Ynghorydd Llys Teulu – Gogledd Cymru
Salary range – SEO - £45,974 to £54,431
Closing date – 30/04/2025
Link - Ynghorydd Llys Teulu - Gogledd Cymru - Welsh Government (Cais)
Contact – Cafcass Cymru HR – CafcassCymruHR@llyw.cymru
Role – Museum Adviser x 2
Salary range – HEO - £35,787 to £43,759
Closing date – 06/05/2025
Link- Museum Adviser x2 - Welsh Government (Cais)
Contact – Victoria Rogers or Sara Maggs – Culture@gov.wales
More info and application here